We are pleased to provide answers to some of the most Frequently Asked Questions (FAQ) on a wide variety of our products. For more information on our hardwood floors please browse our selection of outstanding quality products, read our hardwood floor articles, or browse the answers to our frequently asked questions.

Faq's WallPaper, Flooring, Blinds, SportsFlooring, Wooden Flooring

Maintaining your hardwood floor will guarantee the look of your floor will have an ample life. This section will help you keep your wood flooring looking shiny and new, cure your floor if it becomes squeaky , repair any damages and remove any unsightly stains that may appear on your wood floor.

Consult with and use a professional paperhanger. The wallpaper may be handled in the same manner as vinyl coated paper. Do not use tape on image surfaces.

Frequently Asked Questions?

Wallpaper FAQ's

Q. What is used to clean wallpaper?

A. Always try warm water first. DON'T use household cleaners.

Q. Can I wallpaper over wallpaper?

A. We do not recommend hanging new wallpaper over existing wallpaper. The tension exerted by the new layer on the old can cause the original bond to fail and the paper could come off the wall, or bubble dramatically.

Q. Can I Repair a small tear in my wallpaper?

A. Yes, you can fix a small tear in your wallpaper, and if you do it right, you will hardly be able to tell! Sometimes, if you still have the torn piece of wallpaper you can smooth it out and glue it back into place.

Q. Do I really need to prime the wall before I wallpaper?

A. Yes, we do recommend priming the wall first. Sometimes referred to as the old fashioned process of "sizing", priming is an important part of the wallpapering process. Primer makes an ideal and uniform surface for your wallpaper to stick to, and is also an important part of making the wallpaper removal process easier.

Q. Why wallpaper, isn't paint cheaper and easier?

A. A well done wallpaper installation may last 15 to 25 years or more with a look that you simply cannot get from paint. The wallpaper and installation is paid for once, as opposed to multiple purchases of paint and labor to paint over the same period.

Q. What types of wallpaper are there?

A. There are many types of wallpaper. Wallpaper consists of a backing material and a surface layer. The backing material could one of the four major types and the surface layer could be paper, fabric, vinyl, natural textile, or one of many other types. Often

Q. Should I inspect my wallpaper when I receive it?

A. Yes. When you receive it, check the wallpaper you have purchased roll by roll to ensure you have the correct pattern, color and sufficient quantity of the same lot number.

Q. What should I be thinking about before I order wallpaper?

A. How good are the walls? If the walls are perfect, a flat finish wallpaper will be alright, or a silk/shimmer effect. If the walls are less than perfect, then look for a paper with an embossed or expanded surface texture. For areas that have a lot of use (e.g. hallways), a very plain finish will show marks. A textured or patterned surface is a little more forgiving.

Q. Do you want the same wallcovering throughout the whole house or personalize the rooms?

A. Borders are one way to add personality while maintaining continuity.

Wooden Flooring FAQ's

Q. Does wood flooring go well with most design styles?

A. Yes. Designers rated natural materials as superior to man-made materials in beauty, prestige, style, maintenance, and durability. A variety of woods and finishes are available to complement the d�cor and style of any room.

Q. There are so many species of wood. How do I select one?

A. Choosing a species of wood involves more than selecting a color to match your d�cor. Other appearance-related attributes are important too, such as texture, grain, and cut.

Q. Can a wood floor be damp-mopped?

A. You may generally use a dampened (near dry) mop to maintain a wood floor; however excessive moisture will cause damage. Standing water can dull the finish, damage the wood, and leave a discoloring residue. If water spills on a wood floor, immediately wipe it up with a clean cloth.

Q. How can I prevent scratches on wood flooring?

A. Place mats and throw rugs at doorways to help protect wood floors from grit, dirt and sand. Place felt pads under furniture legs and vacuum/dust your wood floor regularly.

Q. Which installation direction do you recommend?

A. We recommend installing your laminate floor lengthwise in the direction of the main source of light and crosswise in the direction of movement. Often the observance of these directions is not possible, i.e. the door and windows might face each other. In such situations you must decide according to your own taste

Q. When ordering hardwood flooring how much extra should I order to allow for waste?

A. As a rule of thumb, add 7% to 10% for waste and cuts depending on your skill level and the layout of the area.

Q. Where can I install hardwood flooring?

A. Hardwood flooring is an extremely durable flooring product. It can be installed in virtually any room of your home that is above ground. There are several locations that are not recommended for hardwood flooring. Because hardwood flooring is a natural flooring product it is not recommended that it be installed in wet locations such as bathrooms, washrooms, saunas, enclosed porches or verandas

Q. Can I expect my floor to have color variations?

A. Yes. Hardwood flooring is a natural product. Therefore, you should expect there will be natural color variations in the wood. Although lower grades of flooring will have a larger number of character blemishes, you can expect color variations in all grades.

Carpet Tiles Flooring FAQ's

Q. What are your carpet tiles made of?

A. We used two main types of carpet fibre to construct our carpet tiles: Nylon and Polypropylene. These fibre tuffs are then inserted either into a PVC or bitumen compound which is coated onto a backing fabric to form the carpet tile

Q. How many carpet tiles are there per square meters in each box?

A. For Carpet Tiles, there are generally 5 sqm per box, which is 20 tiles. Each box weighs about 23kg. Some of our carpet tiles are in boxes containing 6 sqm, which is 24 tiles

Q. Do I need to lay an underlay with carpet tiles?

A. Underlay is not required with Carpet Tiles, however for added comfort you may choose to use it. The underlay will require gluing down to the sub floor before installing the Carpet Tiles.

Q. Can I get an installer, instead of installing the floor myself?

A. Yes, we have a number of recommended installer.

Q. What other products do you sell?

A. Other than carpets and carpet tiles . we are well known for out wallpaper collwction and quality. We also have large number of option in wooden and vnyle flooring. We sell blinds and artificial grass as well. We also supply sports and play area floorings.

Q. What is the quality of your carpet tiles?

A. All of our carpet tiles are of new first run quality except when noted. They are high styled and manufactured for high traffic use and can last for 10 to 20 years depending on use

Q. Are the carpet tiles non-allergenic?

A. Carpet tiles are naturally non-allergenic. They are manufactured from premium man-made face fibers, which is then fused into a tough flexible backing. The dense low profile construction keeps soil and dust on the surface where it can easily be vacuumed

Q. What does the term "quarter-turn" mean?

A. Quarter turning a carpet tile means that each tile is placed at a 90-degree angle from its adjacent tile. The tiles have directional arrows on their back, which makes this easy to do. This is especially attractive when your tile has a lineal pattern or sisal type texture.

Q. What happens if the tiles get wet?

A. Remember you can easily pick-up tiles and then put them back down. Drying the tiles is a simple process. Simply remove the tile(s), dry it off with a cloth or paper towel, then stand it on its side and lean it against a wall for thorough drying.

Artificial Grass Flooring FAQ's

Q. Don’t the synthetic grass fibres flatten out after a while?

A. Synthetic grass fibres are partly held up by the support of the infill. To keep the synthetic fibres from flattening out, a technology is integrated in all fibres that improves the pile restoration capability

Q. Can artificial turf discolour in the sun? Is it resistant to UV?

A. Everything that finds itself in the open air experiences the influence of sunlight and, more specifically, the UV radiation.UV stabilisers ensure that the negative rays do not penetrate into the fibres.

Q. Can artificial turf be used on slopes?

A. Yes. Artificial turf can be used on any base as long as the surface is sufficiently even for the artificial turf mats to be applied correctly.

Q. What is the difference between artificial turf and natural turf?

A. The main difference between artificial turf and natural turf is that artificial turf can be used much more intensively.

Sports Flooring FAQ's

Q. How much room do I need to fit a Sport Court game court in my yard?

A. Sport Court game courts are custom-designed to fit not only the available space in your yard, but your family’s lifestyle, interests, and sports activities. So the answer is—we can build a court of almost any size or configuration,

Q. What is the time frame to install a game court?

A. Depending on the size and scope of your court, your Sport Court experts can have you ‘ready to play’ in a matter of days. Of course, site preparation, and busy schedules—both for your court builder and your family—can require a little more time and planning.

Q. May I pick more than one color for my game court?

A. We hope you will! We offer a number number of color options and combinations. Whether it’s your school colors, or just a scheme that will fit your house, yard, or neighborhood, you set the design, and we build the court!

Q. if the sports surfacing becomes damaged, how difficult is it to replace?

A. Nothing simpler! Since Sport Court game courts are constructed of durable polypropylene modules, the chance of any damage is slim, but in the event one or two modules need to be replaced, your court builder can quickly and easily fix the problem.

Q. How do I maintain my Sport Court game court?

A. Maintenance and care of your Sport Court game court is simple. A broom, blower, or hose can be used to keep the top surface free of debris, and since water drains quickly through the open grid, your court is ready for play soon after cleaning or inclement weather

Q. Why is the Sport Court surface important? Can’t I just play on painted concrete?

A. Many of us grew up playing on a backyard concrete or asphalt slab—and some of us have the scars to prove it! The bottom line here is the safety of your children, and we provide the best combination of shock absorption (protection from injury), ball response and playability.

Glass Film FAQ's

Q. What is Window Film?

A. Window film is optical grade polyester sheeting with colored dye and/or metal particles imbedded into its surface to reduce the transmission of solar heat, light, and ultraviolet rays through a pane of glass, simultaneously reducing glare.

Q. How Is Window Film Applied To Glass?

A. The film has a powerful adhesive on one side that is kept clean by a protective liner which is removed at time of installation. Professional installers completely clean and prep the glass prior to installation. Using a special mounting solution, squeegee and stainless cutting blades, they prepare, fit and secure the film to the glass..

Q. Can Window Film Be Applied To Any Surface?

A. NO. Global window film is designed for application to smooth window glass only. It is not recommended for use on any unsmooth surfaces or polycarbonates..

Q. How Long Does Global Window Film Last Once Applied To Glass?

A. The life of Global window film depends on factors that include the application of the film, orientation of the window and geographic location. When properly installed, it is not uncommon for window film to remain attractive and effective for as long as 30 years or more.

Q. Can I Install The Film Myself?

A. window films are designed exclusively for professional. Our skilled installers help ensure the proper installation of your film.

Q. What Do I Need To Know About Maintenance?

A. After the dry-out process is complete your window film will not need any special care. Cleaning window film can be done safely with mild soapy water and a soft cloth or soft paper towel. Do not use any rough or abrasive materials.